Mint Review

flag Networks: 4G LTE/5G
  • Data: Unlimited with reduced speed after 40GB

  • Available in: North America

  • 3-in-1 SIM

  • Calling to Canada & Mexico included

Pros & Cons

  • New customer discount
  • Generous data usage limits
  • Money-back guarantee
  • Bulk plans
  • Expensive international roaming charges

Plans & Pricing

Mint Mobile offers some of the most affordable plans, and they have a special New Customer offer that helps you save even more money. The New Customer plans start at just $15/month, for a commitment of three months. After your three months are up, you’ll need to subscribe to a 3-month, 6-month or 12-month plan – unfortunately, Mint doesn’t offer one-month subscriptions.

All plans come with unlimited calling and texting and nationwide coverage. For data usage, Mint uses 5G or 4G LTE depending on which is strongest in your area. Mint also offers family plans with no data overages, and you can pick how many lines you need and customize your plans to each line.

Mint also offers a seven-day money-back guarantee – you can cancel your plan within 7 days of activation, for any reason, and Mint will refund you 100% of the purchase price, plus any taxes and fees you paid. The company doesn’t refund shipping costs, though.

5GB New customer offer
$15/mo
15GB New customer offer
$20/mo.
20GB New customer offer
$25/mo.
40GB New customer offer
$30/mo.

Overview

Mint Mobile is a relatively young network provider, originally founded in 2015 as a subsidiary of Ultra Mobile. Back then, it was known as Mint SIM, but the corporate spin-off took place in 2019. Ryan Reynolds, an A-list Hollywood celebrity, acquired around 20-25% stake in Mint Mobile during the spin-off and has since become the face of the company’s advertising. However, it’s still primarily operated by Ultra Mobile. 

The Modern Family Plan | Mint Mobile – YouTubeMint Mobile is known for its competitive pricing plans and its battle against “Big Wireless.” The company is a mobile virtual network operator (MVNO) that gives you access to T-Mobile’s cellular network.

Rating

  • "Price"
    9 /10
  • "Features"
    9.5 /10
  • "Ease of Use"
    9 /10
  • "Help and Support"
    8.5 /10

Features and Functionality

Every Mint plan gets you unlimited calling and texting with nationwide coverage, and the data plans come with mobile hotspot functionality (which many network providers bill you separately for).

Calling

All of Mint Mobile’s plans, including the New Customer offer, give you unlimited minutes for calling with nationwide coverage.

Texting

Just like with calling, every Mint Mobile plan gets you unlimited texting with nationwide coverage.

Internet

Since Mint is an MVNO, it relies on T-Mobile to deliver network services – and like any MVNO, Mint doesn’t offer truly ‘unlimited’ data. Instead, you’ll get 5G or 4G LTE services up to your data usage limits (which is 40GB for the Unlimited plan), after which you’ll be downgraded to unlimited 3G speed. 

Alternatively, you can top your plan up or wait for the end of the month (when your limits renew). To top up, just log in to your Mint Mobile account and navigate to “Add more data”. All Mint Mobile plans come with tethering, so you can create mobile hotspots at no additional charge.

Nationwide coverage

All Mint Mobile plans include nationwide coverage – and you can check how good the coverage in your area is with Mint’s coverage map.

Mint supports eSIM

Mint Mobile offers eSIM technology for compatible devices and runs on the T-Mobile 5G & 4G LTE network. The main country supported is the United States, with calls across North America. The pricing and plans depend on the available eSIM plans according to Money Saving Pro are the following: 

GB Average price/mo.
5GB  $15/mo
15GB $20/mo
20GB $25/mo
Unlimited $30/mo

 

Ease of Use

Mint offers different shipping options, depending on how urgently you need the service. You can choose from:

  • Free shipping. This usually takes 3-5 business days.
  • Overnight shipping. 
  • Same-day delivery (only for CA ZIP codes), and you’ll need to place your order before 2pm CT.

Mint Mobile doesn’t process orders on Sundays or public holidays. Once your order is shipped, Mint will email you a tracking number that you can use the monitor your order’s status.

Once your SIM card arrives, activating it takes just a few minutes. You can use the Mint Mobile app, or you can log in to your account on Mint’s website. Select “Activate my SIM”, and the app will verify your mobile’s compatibility. 

Then,you just need to follow these steps:

  • Keep your account number, PIN code or password, and billing address from your previous carrier on hand.
  • Check the back of your SIM card for your 11-digit ACT code. Enter this code into the app and hit “Continue”.
  • Choose the option to keep your current number now.
  • Enter your zip code and choose the carrier that you’re transferring your number from. Proceed to enter your account number and PIN code/password.
  • Create a password to finish setting up your new Mint Mobile account.
  • Remove the SIM card from your phone using the SIM ejector tool and the SIM card tray, and proceed to insert your now-activated Mint Mobile SIM Card.
  • Check to see if you’re getting signals. If not, restart your phone.

Mint also lets you monitor your data usage from the Mint Mobile app, or from Mint’s website. This way, if you find yourself using less data than you pay for each month, you can downgrade your subscription and save money.

Customer support

Mint Mobile offers support seven days a week across email, phone, a website Chatbot, and the mobile app. Their support hours are from 5 a.m.-7 p.m. PST. Mint also lets you track your data usage directly from your account, which you can view from the website or app.

  • Phone Support
    1(800) 683-7392
  • Live Online Chat
    Available on site
  • Email
    1(800) 683-7392
  • Video Tutorials
    Available on Mint YouTube channel
  • FAQ
    Yes

Final Word

While having an A-list celebrity on board definitely helped Mint capture the U.S.’s attention, its affordable, flexible plans and excellent customer support are to thank for its steady growth. Mint Mobile is committed to delivering affordable, premium wireless services, and you’ll find that its plans are very competitive. Since Mint uses T-Mobile’s network, it offers good, reliable coverage nationwide. However, most MVNO’s either don’t offer international roaming, or their roaming features are quite expensive – Mint falls into the second category. Additionally, if you’re not keen on bulk plans where you have to commit to a long-term subscription, Mint might not be the best choice for your needs.

We really like Mint Mobile’s 7-day money-back guarantee because it reduces the risk in your buying decision, and the New Customer offer sweetens the deal. The company’s ‘bring your own phone’ (BYOP) offer also means you don’t have to part ways with your old device. Overall, if you’re looking for a reliable, cost-effective network provider, then Mint Mobile is definitely worth considering – provided you don’t mind making an upfront commitment.

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This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Asya-Fatima
Asya Fatima
author

Asya is an experienced and professional consumer product reviewer and writer. She excels at thoroughly researching her subject so that she can convey information in a way that is helpful and easy to understand.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

User Reviews

Icon score

Overall mint-mobile Rating

star star star star star
5
(2 Reviews)
Sort by:
N
star star star star star

one VERY happy customer

Just switched to Mint Mobile and I'm very happy I did it, they offer great customer service, coverage + reliable internet for a great price

J
star star star star star

Great provider!!

I love your service, save so much by getting a family plan

3
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Questions & Answers

Guest
Dan Penn

Can I use my own phone with Mint Mobile’s services?

answer
Yes, provided your phone is compatible and unlocked. Mint lets you switch over to their services with your existing device, thanks to their Bring Your Own Phone (BYOP) service.
Guest
Alex Maser

Does Mint offer a money-back guarantee?

answer
Yes. During the first seven days of activation, if you decide to return your SIM, Mint Mobile will give you a full refund for your purchase, including any fees and taxes. They won’t refund your shipping costs, though.
Guest
Max Bashon

How good is Mint’s coverage?

answer
Mint uses T-Mobile’s 5G network, and it offers reliable 5G + 4G LTE speeds nationwide. You can check the coverage in your area with Mint’s coverage map.
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