AT&T Review
Networks: 4G LTE/5GData: Unlimited
Available in: US, Central & South America
One of the most trusted providers in the US
Mix and match plans
Pros & Cons
- Great network coverage
- Unlimited data plans
- High deprioritization thresholds
- Easy activation process & account management
- Relatively expensive
- Poor customer service reviews
- 5G network could be better
Plans & Pricing
AT&T offers a vast range of plans, but they can be divided into three categories: unlimited, limited, and family plans. Generally speaking, AT&T’s prices are not cheap. They are one of the more expensive mobile providers, and that’s because they have a massive network with great coverage in the US, Canada, and Mexico. So, you definitely get what you pay for with AT&T.
Unlimited
AT&T’s Unlimited plans are some of the best on the market. If you’re looking for a high deprioritization threshold, these plans could be exactly what you need. The Unlimited Starter plan costs $65 a month, and while you don’t have overcharges, deprioritization can happen at any time. The Unlimited Extra plan has a 50GB data threshold and costs $75 a month. But for $85 a month, you can get the Unlimited Premium Plan, which is truly unlimited and perfect if you use a lot of data every month. On top of that, the Premium and Extra options also come with decent hotspot allocations.
Limited
AT&T offers one limited data plan that gives you 4GB of monthly data, along with unlimited calls and texts. It costs $50 a month and is a decent value for the money. That said, this is still pretty expensive for a limited data plan, especially considering the prices of other mobile providers nowadays.
Family
AT&T’s family plans offer great value for the money. You can mix and match different data plans, which all start at $35 a month. While the pricing structure can be confusing, you can find many ways to save money. However, note that even with unlimited data, users can experience slower speeds after they consume 50GB.
Overview
AT&T is one of the US’ most popular mobile service providers. Over the years, they’ve built a great network that can offer strong coverage in the USA, they offer great 5G plans, and they have all the phones you might want. While they may be on the pricier side, they have great family plan options, making them a great choice for groups. Below, we get into the details of AT&T’s features and performance to help you decide if they’re the right provider for you.
Features and Functionality
While AT&T is on the pricier side when it comes to mobile service providers, they do offer great features and functionality. In this section, we take a close look at how AT&T’s coverage is for calling, texting, and internet. That way, you can figure out if it’s the right option for your needs.
Calling
Like many modern mobile service providers, AT&T offers unlimited calls with most of their plans. And since they’ve been around for a long time, you can rely on their network anywhere in the United States. On top of that, AT&T has decent coverage in Mexico and Canada as well, making it a great pick for anyone in the United States.
Texting
AT&T offers unlimited texts in the United States, Canada, Mexico, and other countries. THis makes it much easier and more affordable to communicate with people internationally, which is a crucial feature for mobile companies nowadays.
Internet
AT&T’s internet is decent. They are one of the best providers of 4G LTE data, ranking 2nd in the US. However, when it comes to their 5G network, they definitely need to grow a bit more. They are currently rolling out more 5G technologies, which is a great sign that they’ll be a great option in years to come.
Currently, AT&T uses 5G and 5G Plus. The company uses both of these technologies at the same time to create a decent 5G network in the US. With AT&T, the 4G LET coverage reaches 68% of the United States, while their 5G network covers around 18%. These numbers are great considering the numbers of their competitors, which is why AT&T is a great option for those looking to switch their provider.
Nationwide Coverage
As mentioned earlier, AT&T’s coverage reaches 68% of the United States for 4G LTE and 18% for 5G. On top of that, their call and text reception is great and reaches the US, Canada, and Mexico.
AT &T Supports eSIM
AT&T supports eSIM technology and runs on a 5G & 4G LTE wireless network. It’s available in North America, Latin America & South America. The specific pricing depends on the provider and package, but on average, according to Money Saving Pro, these are the prices:
GB | Average price/mo. |
1GB | $8.33 |
2GB | $10 |
5GB | $15 |
15GB | $20 |
Unlimited | $25 |
Ease of Use
Setting up and activating a device with AT&T couldn’t be easier. It only takes a few minutes, regardless of whether you’re using an e-SIM or a physical SIM. On top of that, you can monitor data usage easily through the AT&T app. While most AT&T plans don’t charge you for using too much data, it’s still best to monitor your usage to avoid reaching the deprioritization threshold (amount of high-speed data).
You can also check your most recent billing through the AT&T website on your account page. AT&T makes it very easy and convenient for users, which is why it’s one of the most popular service providers today.
AT&T has a unique activation process. They are one of the companies that offer e-SIMS, allowing you to activate the device without using a physical SIM. If you’re on an active plan, you can download the e-SIM on your device via Wi-Fi.
From there, your device will show you prompts to set up your device, which you can accomplish in no time at all. If you’re using a physical SIM card, the process isn’t complicated either. That said, every phone will have a slightly different activation process. This is why we recommend heading to AT&T’s device support page to get exact instructions for your device.
Customer support
AT&T doesn’t have the best customer service reputation on the market. That said, there are still numerous ways to get support, from calling their 24/7 phone line and live chat. And for visual learners, you can get to know the company and their offerings event better through the AT&T YouTube channel.
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24/7 Help & Support
Yes -
Phone Support
800-288-2020 -
Live Online Chat
Available -
Video Tutorials
YouTube channel for informative videos and updates
Final Word
Overall, AT&T is a great service. Granted, they are expensive, but they are easily one of the best options on the market today when it comes to coverage and high deprioritizaiton thresholds. So, if you’re looking to switch network providers this year, AT&T might be what you need.
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